Job Title
Graduate Surveyor
Graduate Surveyor - Asset Services
We have an exciting opportunity for a Graduate to join our dynamic Asset Services team. The team manages a diverse range of commercial properties including offices, retail, industrial and mixed‑use assets on behalf of institutional investors, property companies and private clients.
As a Graduate Surveyor, you will support the delivery of high quality property management services, ensuring buildings are well maintained, compliant and aligned with client investment objectives.
Role Profile
* Provide professional support to Associates & Partners in the management of client properties.
* Contribute to departmental fee, billing and profit targets.
* Assist in delivering a high quality service to clients, tenants and internal stakeholders.
Core Responsibilities
Clients & Marketing
* Support the team plan to develop and maintain a strong client portfolio.
* Assist in managing client relationships and act as a liaison on specific property management tasks.
* Ensure professional advice and information are provided accurately, thoroughly and within agreed deadlines.
* Help deliver activities and projects in line with client expectations (time, quality, compliance).
* Work collaboratively to generate new instructions and share expertise within the team.
* Develop internal and external networks to support business development opportunities.
* Consult with internal teams (e.g., Facilities Management, Accounting, Sustainability) and external professionals (e.g., solicitors, agents) to deliver a full service to clients.
* Gather and act on client feedback.
* Maintain accurate records, tenancy schedules and marketing databases.
Profit & Finance
* Identify potential cross‑selling opportunities across Cushman & Wakefield service lines.
* Contribute to meeting departmental fee and billing targets.
* Support rent and service charge collection processes, working with credit control to monitor arrears.
* Assist in preparing annual service charge budgets and year end reconciliations.
* Use established systems effectively for debtor and disbursement recovery.
* Process and code invoices in line with internal procedures.
Operations & Risk
* Ensure timesheets are accurate and up to date.
* Ensure all work complies with firm procedures and guidelines (health & safety, quality, risk, professional standards).
* Assist with property inspections and help identify maintenance, compliance or operational issues.
* Support the use of the Helpdesk system and ensure reactive works follow compliance processes.
* Help maintain accurate Health & Safety and statutory compliance records (e.g. Vanitfy / RiskWise).
* Assist with lease events, tenant applications (alterations, assignments, sub‑lettings) and estate management matters.
* Ensure operational decisions align with lease obligations and client investment objectives.
People & Teams
* Keep knowledge of relevant legislation, case law and property management best practice up to date.
* Proactively seek on‑the‑job learning and formal development opportunities to broaden experience.
* Achieve annual objectives set within the performance review process and actively engage in reviews.
* Undertake and record the required Continuing Professional Development (CPD) for RICS progression.
* Support local office social and team activities.
* Work collaboratively with onsite teams, RFMs and internal service lines.
Qualifications
* Degree level qualification.
* Ideally in the final year of an approved RICS degree or a MSc Conversion RICS approved course.
Knowledge & Experience
Desirable but not essential:
* Experience working in a large practice or corporate environment.
* Understanding of property management, service charges and landlord & tenant principles.
* Awareness of business development and client relationship management.
* Technical competence in areas relevant to property management.
* Understanding of the commercial real estate market and local dynamics.
* Basic financial awareness.
* Experience preparing reports or business correspondence.
* Knowledge of legislation relevant to property management (e.g. H&S, compliance, landlord & tenant).
* IT skills (MS Word, Excel, PowerPoint, Outlook).
* Familiarity with property management systems (e.g. Tramps, Yardi) beneficial.
Skills & Personal Qualities
* Strong communication skills.
* Commercial awareness.
* Time management and organisational skills.
* Report writing ability.
* Team player with a collaborative mindset.
* Strong presentation and interpersonal skills.
* Ability to build relationships with clients, tenants and colleagues.
* Excellent command of written and verbal English.
* Proactive, motivated and eager to learn.
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