Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Understanding of audience-first work and/or commissioning for audiencesUnderstanding of the role of commissioning in the development and delivery of audience-facing work Understanding of multi-faceted campaigns and interventions and how to match activity to outcome and audienceCommunication and presentation skillsUnderstanding of how to support the progression of work from concept to deliveryAdditional criteria for all other applicants:Ability to build and maintain strong stakeholder relationshipsExperience with evolving systems and processesData analysis and evaluation capabilityCommissions OfficerThe Audience & Engagement Team is accountable for our audience strategy, commissioning, engagement and activation. In bringing together these functions, we are creating a single point of origin and rationalisation for our work, anchored in audience. The Audiences team leads our ‘for whom’ and is where our work starts. They provide insight and work with leaders to commission for audiences. The commissions managers and insight leads will work together to understand data and trends and bring the voice of the audience in. They will frame crucial questions and facilitate the prioritisation of our audience-facing work. They will hand off strategic audience commissions to the Planning & Programmes team to develop into delivery plans. The Commissions Officer will provide coordination of our Commissioning work and support the organisation of our workflow, ensuring smooth and effective running. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.The Commissions Officer plays an important role in our audience development and commissioning work. You will be supporting senior leaders in the planning and delivery of commissions that support strategic and audience goals. You’ll be responsible for our immediate horizon of work: keeping our records and processes organised, accessible and relevant. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 30 November 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 168746IRC168746SwindonPermanent f/tEnds: Nov 30th Redeployees only This vacancy is only open to employees who are under notice of redundancy as a result of the Sustainable Future Programme. ‘Under notice of redundancy’ means you have entered your notice period. The Commissions Officer will coordinate and support our audience commissioning process. Working with the Commissions Manager and the Commissions Lead, you’ll ensure we have a coherent, smooth and effective commissioning workflow. You’ll provide support to senior leaders and excellent internal service. You’ll provide stakeholders and team members with clear and relevant information and ensure we have up-to-date records and plans.CF Planning and OperationsCompliance.Eligibility to Work in the UK30,966 pa