Job Description
Location: First Way
Wernick Hire, a proud member of the Wernick Group, is the UK's leading provider of both permanent and temporary modular buildings and site accommodation.
We currently have an opportunity for a talented individual to join our team as a Hire Controller. Hire Controllers are at the heart of our depots, making everything happen. The role is very busy, requiring someone who can wow our customers, go the extra mile, pick up the phone, and work effectively under pressure.
About The Role
Key responsibilities and skills are listed below.
Key Responsibilities
* Provide first‑class customer service.
* Prepare hire contracts, quotations, and any other necessary correspondence.
* Handle and record customer enquiries and source new business.
* Follow up on quotations and enquiries.
* Prepare accurate weekly and monthly reports.
* Maintain accurate and up‑to‑date records.
Skills And Experience
* Excellent written and verbal communication skills.
* Strong attention to detail.
* Ability to multi‑task and prioritise a busy workload.
* Numerate.
* IT literate, particularly in Microsoft Office (Excel, Word, Outlook).
* Experience as a Hire Controller or similar in the hire industry is a distinct advantage.
Key Attributes
* Committed to offering first‑class customer service.
* Enthusiastic team player who engages colleagues and willingly shares knowledge.
* Motivated self‑starter.
* Thorough, methodical approach.
* Displays integrity in all interactions.
* Can work effectively under pressure.
* Proactive.
* Expert time manager.
* Highly professional with a positive attitude.
Benefits
* Competitive salary and bonus scheme
* Generous holiday allowance (rising with service)
* Option to sell or carry over up to 5 days holiday
* Christmas shutdown
* Early finish Friday
* Group pension scheme
* Annual salary review – each January
* Long service awards
* Employee of the month awards
* Customer service awards
* Life assurance
* Personal accident insurance
* Free onsite parking
* Employee assistance programme
* Training and progression opportunities
* Family run and well established, secure company (trading over 90 years)
* Open door policy
* Employee referral scheme
* Benefits scheme (discounted retailers such as money off Apple, Virgin Atlantic Holidays, Currys, Argos, Tesco and restaurants including Harvester, Miller & Carter, Nandos and many more)
* Corporate eyecare scheme through Specsavers
* Ideas portal (message the CEO) and awards for implemented suggestions
* Cycle to work scheme
* Annual paid volunteering day
Equal Opportunity Employment
We are an equal opportunities employer and welcome applications from all sections of the community.
Important Notice to Recruitment Agencies
Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
Work Without Sponsorship
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Closing Information
Closing date: Friday 3rd July, 2026. This vacancy is subject to close earlier than the stated closing date dependent on application numbers.
Contract Type
Fulltime
Salary
Based on experience
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