Role:
Newton Property Management are seeking a Credit Controller. This role will report to the Credit Control Manager and will be part of a small but efficient and effective team. Newton Property Management was founded in 2001 and has grown organically, and through acquisition, to become one of Scotland's biggest and best Property Management companies. Currently servicing over 40,000 properties in Glasgow, Aberdeen and Inverness.
This role will be based in our Glasgow Head Office on Port Dundas Road. The role will be full time Monday to Friday covering 35 hours per week.
Main responsibilities:
Monitor and reconcile accounts to ensure invoices are paid on time
Follow debt collection procedures
Build and maintain positive relationships with customers
Address customer inquiries and concerns in a professional manner
Ensure compliance with relevant legislation, procedures and processes
Stay updated on credit control best practice
Ability to reconcile complex accounts
Raising & requesting Notice of Potential Liabilities (NOPL's) on Registers of Scotland (ROS)
Recording NOPL's and making sure these are kept up to date
Calculating Direct Debit reviews and preparing the DD increase review letters
Handling & follow up of the DD rejections
Checking on landlord registration (LLR) for contact details for new developments
Specific skills, capabilities & requirements:
Experience in a fast-paced high volume credit control environment
Excellent interpersonal and communication skills
Self-discipline and motivation
Ability to work on own initiative or part of a team
Strong IT skills, proficient in the use of MS Excel
Attention to detail and accuracy
Ability to prioritise and meet deadlines
Rewards and perks:
Group Life Insurance
Employee Loan Scheme
Pension Scheme, including salary sacrifice enhanced pension scheme.
Performance based bonus
Fully paid staff lunch once a month
Hour back vouchers
Extra 15 minutes for lunch when it's warm and sunny
Complimentary birthday off
Free breakfast roll and 12.30pm finish on Bank Holiday weekends
In-house coffee machine
Additional complimentary festive leave
Hybrid working available after passing probation period
Group challenges throughout the year with prizes up for grabs
Enhanced parental leave (maternity, paternity, adoption leave)
Sick Pay
Holiday accrual scheme
Bereavement leave