Support Worker - Part Time
Location: Clouds House
Salary: £20,282.60 per annum
About The Role
Looking for a rewarding role where you can make a genuine difference every day?
We’re recruiting a part-time Support Worker (29 hours) to join our dedicated team at Clouds House, Wiltshire. Working within our fully integrated One Team model, you’ll play a vital role in creating a safe, structured and recovery-focused residential environment that supports clients on their journey to lasting change.
This is a hands-on, people-focused role where no two days are the same. You’ll work closely with the Support Worker Team Leader and wider multidisciplinary team, helping to deliver a therapeutic programme built around 12-Step recovery principles and trauma-informed care.
What You’ll Be Doing:
Supporting clients with daily routines, communal living and programme engagement
Promoting a safe, respectful and structured residential environment
Monitoring wellbeing and escalating safeguarding or welfare concerns promptly
Supporting medication administration processes (training provided where needed)
Keeping accurate records and documentation
Taking part in handovers, meetings and continuous improvement activity
Responding professionally to incidents, complaints and client needs
What We’re Looking For:
Experience in health, social care, residential or recovery settings
Strong communication and relationship-building skills
Calm, professional and emotionally resilient approach
Understanding of safeguarding and professional boundaries
Organised with good attention to detail
Passion for helping others and working as part of a team
Desirable:
Experience in addiction services
Knowledge of 12-Step recovery models
Mental health awareness training
Full UK driving licence
At Clouds House, you’ll be part of a supportive team committed to transforming lives. If you’re compassionate, dependable and ready to help others build a brighter future, we’d love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible working
Training and development opportunities
Simply Health Cashback Scheme (optional)
Season Ticket Loan Scheme
Cycle to work scheme
Crisis Loan Scheme
Electric Car Scheme
3 x Wellbeing Days (pro rata'd for part time employees)
Access to Blue Light Card
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Employee Screening and Eligibility to Work
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application