Weekend Receptionist - Heol Don Care Home, Cardiff
Location: Heol Don Care Home, Heol Don, Whitchurch, Cardiff CF14 2AU
Rating: 9.5 on Carehome.co.uk
Salary: £12.60 - £13.60 per hour, depending on experience
Contract: Permanent, 16-hour week
About Us
At Bupa, we support those when they need it most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives.
Role Responsibilities
* Act as the first point of contact for visitors to the home
* Manage new enquiries, providing advice and support face-to-face and over the phone
* Conduct show-arounds within the care home
* Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
* Respond to enquiries promptly and ensure daily and weekly tasks are completed
Key Skills and Qualifications
* Previous experience as a Receptionist, with excellent customer service skills
* Friendly, approachable, and organised
* Ability to build strong relationships with residents, families, and internal teams
* Caring attitude and ability to handle a varied workload
Benefits
* My Healthcare: 24/7 support, advice, and treatment
* Annual healthcare allowance of approximately £350
* Wagestream: Early access to up to 40% of earned wages
* 28 days holiday
* Sick pay scheme for frontline staff
* Long service rewards
* Free meal on every shift
* Interest-free travel loans
* Range of pension plans
* Parental leave schemes
* Menopause support plan
* Discounts at gyms and fitness facilities
Why Join Bupa?
We are a health insurer and provider focused on helping people live longer, healthier, happier lives. We value diversity and encourage applications from all backgrounds. Bupa is a Level 2 Disability Confident Employer.
Please note: this role is not at or above RQF Level 3 and does not qualify for sponsorship under the UK's Points Based Immigration System.
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