Job overview
The Audiology service deals with the assessment and management of hearing, tinnitus and balance in schools, primary and community locations and hospital settings.
The service is looking for someone compassionate about providing a quality service to patients to lead the hearing aid repairs and maintenance clinic in Neath Port Talbot hospital.
This role will principally be involved in hearing aid repairs or replacement and supporting patients with the maintenance of their hearing aids. The role holders will assist the senior audiology team with various clinical and administrative activities as described in the job description.
Main duties of the job
The successful candidate will work in cooperation with the Head of Audiology Services in Swansea Bay and the clinical team within the Audiology department in Neath Port Talbot Hospital. Other activities may include auditing activity, administrative duties and communicating with patients and other professionals by telephone, email, text and in person.
There may be an opportunity to assist in paediatric clinics or take part in hearing screening in schools.
This role is ideal for someone who enjoys working with people, has excellent communication and is looking for a new challenge or experience.
Training will be provided.
Applicants should have excellent communication and interpersonal skills with meticulous attention to detail. Minimum qualifications of GCSEs including Maths and English or equivalent. Previous experience of working within a healthcare environment is desirable.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
The post holder will manage their own work within their scope of practice.
The base location of the post is Neath Port Talbot Hospital but it may be required to work at other sites within the Health Board.
Person specification
Qualifications
Essential criteria
1. Educated to NVQ level 3 or able to demonstrate the equivalent level of knowledge, skills and experience
Desirable criteria
2. ECDL or equivalent
Essential Aptitude and abilities
Essential criteria
3. Ability to communicate with hearing impaired people of all ages and their families
4. Understanding of a range of routine and non-routine work procedures.
Desirable criteria
5. Deaf awareness
6. Ability to speak Welsh
7. Knowledge of patient management systems
Other Essential Criteria
Essential criteria
8. Flexibility
9. Able to prioritise own tasks and workload
10. Ability to adapt to changing circumstances
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable