Description Community Care Assistant - fixed term until 31/12/2026 Peffermill Industrial Estate Salary: £29,173 - £33,287 (pro-rate for part-time) Hours: 17.5 per week, 52 weeks This is an exciting opportunity for a motivated and enthusiastic individual to join the Sheltered Housing Support Service (SHSS) within ATEC24. ATEC24 provides equipment and telecare services to citizens across Edinburgh. The Sheltered Housing Support Service offers peace of mind for residents by providing a home fitted with a hard-wired alarm system where emergency assistance is available 24 hours a day, 365 days a year. The successful candidate will form part of a small team in the SHSS, with focus on proactively engaging and supporting residents as their alarm equipment is upgraded to digital technology and facilitate the steps to achieve this. They will communicate effectively with a variety of audiences to ensure appropriate support and equipment is provided throughout all current sheltered housing schemes. The role will require on-site visits to sheltered housing schemes in each of Edinburgh’s localities to engage with tenants and support workers; applicants should therefore be flexible to adapt their work location as necessary. The post holder will work within CEC core working hours. You can find out more about the sheltered housing support service on our webpage - https://www.edinburghhsc.scot/livingindependently/atec24/shelteredhousing/ This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation. As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work. To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs View Community Care Assistant job description Responsibilities Experience: Experience of working with people in a health and social care setting. Experience of successfully providing quality services to citizens in a challenging environment. Proven record of ability to communicate effectively with a person-centric approach. Experience of telecare technologies and how they can be used to enable people to live independently. (Desirable) Experience working with a range of internal and external stakeholders. (Desirable) Experience in planning and shaping tenant engagement sessions to achieve desired outcomes. (Desirable) Knowledge, skills and understanding: Able to demonstrate creative, practical and problem-solving skills. Understanding of public service values and meeting and exceeding standards set for your service for your citizens. Highly self-aware and sociable, buoyant and positive when communicating with others. Ability to prioritise workload, work under pressure and meet deadlines, in a fast-paced operation environment. Understanding of Microsoft office packages and knowledge of data systems. (Desirable) Ability to use various online Telecare systems to monitor client data and technologies. (Desirable) Qualifications and training: SVQ2 Level Qualification in business, operations management or health and social care. Relevant professional experience will also be considered in place of a formal qualification. (Desirable) SSSC Registered. (Desirable) Job specific requirements: PVG Adults. Full UK Driving Licence and use of own care for work. (Desirable)