Central Referral Unit - Health Safeguarding Administrator
The closing date is 25 May 2026
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare. Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
CRU Health is an integral part of the multi‑agency Central Referral Unit. The Administrator will support the Specialist Health Lead and Safeguarding Specialist Advisors in their roles as part of the multi‑agency Central Referral Unit by carrying out patient information searches, obtaining relevant health information and liaising with other health professionals and organisations. They will be responsible for managing databases, flow of communications and logging information for reporting and assurance purposes.
This is a fast‑moving, often pressured environment in which to work and requires resilience and compassion. The role is set out in the CRU Health Standard Operating Procedure and Service Specification.
Main duties of the job
* Carrying out general administration duties including answering the phone, electronic filing, generating basic reports, data entry, responding to emails and diary management.
* Taking minutes and distributing approved copies to staff.
* Accessing patient care record as and when required.
* Arranging a variety of meetings, workshops and presentations.
* Dealing with telephone enquiries from staff and other health and social service departments.
* Supporting colleagues to use systems or understand processes.
* Triaging requests for information in a timely manner.
* Venue and room bookings.
* First point of contact for system queries, providing support and advice via a number of mechanisms to assess, resolve and escalates system issues.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
About us
Rated outstanding by the CQC, weve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent.
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences.
We ask for information about your protected characteristics on our application forms. This isnt visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission.
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work.
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that wont involve sacrificing time for personal interests or family commitments. Well support you to work flexibly in a way that will suits us both.
We encourage colleagues in clinical and non‑clinical roles who have direct or social contact with patients to be fully vaccinated.
Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non‑EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net, quoting the vacancy reference number, so we can support you further.
Person Specification
Qualifications, training and experience
* A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ Level 3 apprenticeship, BTEC or equivalent international qualification in healthcare.
* Or you will be able to demonstrate the equivalent level of experience.
* Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A‑C/ 4‑9 or equivalent in English and Maths).
* You’ll need to have recent experience of team working and versatility to take on a variety of tasks.
Knowledge and Skills
* Awareness of developments within the NHS would be an advantage.
* You will need to be able to use IT systems and databases.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Kent Community Health NHS Foundation Trust
£25,760 to £27,476 a year pro rata, per annum
J-18808-Ljbffr