Job Description
We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.
Departments: OperationsLocation: LondonStatus: Fixed Term ContractSalary: £36,583 per annum pro-rataSalary Rate: Pro RataDays/Hours of work: Full time (36 hours per week including evenings and weekends as and when the events schedule requires it)
About the role and about you
We are a team of people who love and look after six of the most wonderful palaces in the world. Our non-commercial events play an essential role in ceremonial tradition, partnership engagement and supporting the work of the organisation. We are looking for a dedicated Non-Commercial Events Planner (maternity cover) to help deliver outstanding events at this remarkable fortress.
This role is as much about communication as it is about exceptional organisation. You’ll guide internal and external stakeholders through every stage of the planning process, ensuring they feel supported, informed and confident from start to finish. Whether coordinating operational logistics, chairing planning meetings, preparing event documentation or managing suppliers on the day, you’ll deliver a consistently five star service.
You will take responsibility for planning and managing a portfolio of non commercial events, including ceremonial occasions, partner engagements and internal functions. You will provide expert advice on specific regulations and conservation requirements, ensuring every event is delivered safely, smoothly and in a way that honours the unique character and heritage.
You will manage event paperwork, issue contracts, prepare operations orders, coordinate staffing, oversee supplier activity, and play an active role in incident management during events. Strong administrative skill is essential, as you will ensure accurate diary management, timely invoicing, effective financial tracking and a well maintained client database. As line manager to the Operations Administrator and Chapel Administrator, you will also provide daily support and leadership.
We’re looking for someone who is a self starter and quick learner, confident working on their own initiative while also thriving as part of a close knit team. You’ll be personable, adaptable and able to engage with a wide range of stakeholders—from ceremonial partners to palace operational teams.
You’ll bring proven experience of planning and delivering events operationally, ideally within a heritage, cultural or high profile environment.
Finally, you must be prepared to work flexibly, including evenings and weekends, to support the Tower’s ceremonial and operational needs throughout the year.
Benefits include:• Overtime and time off in lieu • Hybrid working• Enhanced holiday entitlement• Generous Employers Pension Contributions (up to 11%)• Annual Pay reviews & Bonuses• Critical Illness Cover & Life Assurance• Family friendly policies and benefits• Staff discounts and membership to all palaces
We are an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.
We are also committed to high quality Safeguarding practices and to ensure everyone is kept safe. We have procedures in place to ensure this commitment is delivered and will deal firmly and swiftly with anyone representing our charity who does not meet our required standards
REF-226 764