Senior HR Business Partner - Employee Relations - Hospitality
Shepherd's Bush (Hybrid – 1 day per week from home)
£70,000 – £75,000 + annual bonus
About the Client
Operating within the hospitality sector, this well-established organisation is part of a wider international group with a presence across Europe. With a collaborative and people-centric environment, they value open communication and transparency, building trust and fostering strong relationships with employees and customers alike.
About the Job
This is a strategic Senior HR Business Partner position supporting UK & Ireland operations. You'll work closely with Area Managers, aligning people strategies to business goals and ensuring high standards across performance, development, and talent readiness. My client is looking for a candidate who has come from the Hospitality Sector and has strong Employment Law in a multi site organisation.
Duties will include:
* Partnering with Operations to embed a high-performing culture and deliver a consistent customer experience
* Supporting leadership teams with performance reviews, training needs analysis, and talent development
* Using data-driven HR dashboards to identify trends and implement people plans
* Leading initiatives around employee engagement, recognition, and workforce alignment
* Managing organisational change projects and ensuring effective people policies
* Acting as the main HR contact for Area Managers, providing accurate and timely support
* Strong knowledge of employment law, with proven experience in managing employee relations cases, liaising with ACAS, and preparing for or supporting employment tribunals.
* Defining and managing succession plans and talent pools for key operational roles
About the Successful Applicant
You will be an experienced HR professional coming from a hospitality background with a strong track record as a Business Partner and Employment Law, ideally in a multi-site or operational setting. CIPD qualified (or equivalent), you bring commercial acumen, excellent influencing skills, and the ability to drive people strategy while balancing day-to-day operational needs.
What You Will Receive in Return
In addition to a competitive salary and annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values. This role offers a great progression route!