Account Manager – IT MSP
Bowdon Associates Ltd
Pay range
Provided by Bowdon Associates Ltd. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.
Base pay range
Job Title: Account Manager – IT Services
The Client: Our client is a growing IT Services business (MSP) that provides IT support and solutions to businesses throughout the UK. They are looking to add an experienced Account Manager from an IT services background to their team.
What you'll be doing as an Account Manager
* Build strong, long‑term relationships with your portfolio of key accounts.
* Act as a valuable ally, helping clients leverage IT to grow and succeed.
* Spot opportunities for upselling and cross‑selling – always with the client’s growth in mind.
* Review support ticket patterns to identify gaps and recommend proactive solutions.
* Collaborate with technical teams to resolve issues quickly and improve service delivery.
* Organise and deliver webinars to demonstrate new products and services.
* Achieve and exceed quarterly targets for retention and growth.
What we're looking for
* Experience in account management or sales within IT Services is essential.
* A genuine passion for helping customers succeed and grow.
* Strong communication and relationship‑building skills.
* Organised and able to manage multiple accounts effectively.
* Comfortable presenting to groups and hosting webinars.
* A team player who works well with technical and support teams.
* Commercially savvy, proactive, and driven to achieve goals.
* Full UK driving licence and happy to travel when needed.
What's in it for you
* Quarterly bonuses for hitting targets.
* Career progression – the client are growing fast and you can grow with them.
* A supportive team.
* 24 days holiday plus bank holidays, and your birthday off – because you deserve to celebrate.
* Company health cash plan, including access to a private GP line and a wellbeing support system.
* Office‑based role – collaboration is key.
* Onsite parking.
* Monday to Friday, 9:00 am – 5:30 pm.
Referrals increase your chances of interviewing at Bowdon Associates Ltd by 2x.
#J-18808-Ljbffr