Overview
Serco is looking for a Refrigeration Technician to provide safe and efficient maintenance of the refrigeration services and equipment within the hospital as directed by Estates Supervisors and Management. Ensure the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long-term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich University Hospital NHS Trust.
Responsibilities
* To always ensure safety. To assess all aspects of tasks and take appropriate actions.
* To know when to request advice or assistance. To understand own limitations.
* To communicate effectively with Peers, Supervisors and Managers within Serco and politely with Trust Staff, informing relevant people of work to be carried out, work status and potential unavailability of equipment or service.
* To understand the contractual relationship between Serco, Octagon and the Trust.
* To carry out reactive repairs, fault finding, servicing, commissioning and maintenance to a wide range of Refrigeration Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers, including but not limited to chillers, air conditioning units, fridges, freezers, catering and kitchen display equipment.
* To carry out Planned Preventive Maintenance to a wide range of Refrigeration Plant and Equipment.
* Have an understanding of associated controls and how the Building Management System interfaces and controls all equipment and wider plant & infrastructure.
* Assist with managing the FGAS register and overall FGAS management, ensuring all associated paperwork and records are accurate and up to date (including any completed by other frontline staff).
* Oversee stock control of appropriate spares, including a critical spares inventory, to include refrigerant management within designated refrigerant store.
* Take ownership of temporary equipment, ensuring assets are tracked and remain in serviceable condition ready for use.
* Assist in supporting Minor Works and Project work relating to new installations and specifications.
* Support in maintaining compliance of all Tasks and ensuring contractual service levels are achieved.
* Support in the management of external contractors as required.
* To work in accordance with all relevant Serco Policies & Procedures, Workplace Regulations and Best Practice Guidelines.
* To take a proactive approach to the development and review of Health & Safety systems, work instructions and working practices.
* To always work in a safe and responsible manner with full regard for own and other's safety.
* To attend work in compliance with the Computerised Time & Attendance System.
* To actively participate in the Computer Aided Facilities Management (CAFM) System, including accurate and punctual completion of Work Order Documentation in line with operational procedures - both through use of Tablet and via direct interface to the CAFM System.
* To use personal communication equipment as requested.
* To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers (e.g. critical equipment failure, equipment failure affecting patient services and support project and minor works out of hours).
* Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
* To cover Supervisory duties in the absence of a Supervisor as requested.
* To attend on-site and off-site training as required.
* To work in other areas to support the wider maintenance outside of core role duties where required and requested.
* To be aware of how the Refrigeration Technician Role influences Serco's Norfolk & Norwich Contract and the wider company objectives.
* To take a proactive approach to the development of other suitably qualified engineers.
Additional/special features of the role
* Physical Demands:
* Moving Large or Heavy Objects (Using correct Manual Handling techniques and appropriate lifting equipment).
* Possibly walking long distances to various locations of the Hospital repeatedly during the working day.
* Pushing Trolleys.
* Working whilst using PPE.
* Mental Demands:
* Sound Refrigeration aptitude.
* Ability to concentrate on tasks.
* Ability to think clearly under pressure.
* Work may entail close proximity to Hospital Patients.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Possibly working with unclean and potentially infectious materials
(Appropriate precautions to be taken).
Working conditions
* Extremes of temperatures, i.e. Hot Boiler Rooms or working outside in Winter months.
* Occasionally working in noisy environment.
* Work could occasionally involve working at height, in accordance with policy and Permit to Work System.
What we offer
* Salary: salaries with annual reviews
* Pension: Up to 6% contributory pension scheme
* Holidays: 27 days annual leave plus bank holidays.
* Training and development: Wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
* Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
* Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
* Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme
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