Join to apply for the Store Manager role at Agent Provocateur5 days ago Be among the first 25 applicantsJoin to apply for the Store Manager role at Agent ProvocateurTo drive the performance of your store by leading, motivating and developing the store team, setting high standards of store presentation and service levels. As an Agent Provocateur StoreManager you are responsible for the smooth running of all operations and the health and safety of the store and the team.Main duties and responsibilities:Business FocusDrive store performance to achieve and exceed sales targetsDrive store sales through innovative approaches and techniques, drive company initiatives on client sales and client acquisition strategies as requiredManage store budgets and coordinate with/report to the Regional Manager on store performance.Minimise costs across stores through effective rota planning especially in key trading hours, utilisation of hours, overheads expense, loss preventionProactively manage relationships with Department store managers in concessions and other external stakeholdersProactively manage relationships with internal departments to help achieve store targets and improve efficienciesMaintain competitive awareness by continuously monitoring the competition and reacting accordingly to maintain the business advantageOperationsResponsible for all operational practices of the store, making sure that your store runs smoothly and meets and exceeds targets.Ensure your store is kept to the highest possible standards, being well organised and properly merchandised at all times; and that all policies, procedures, and controls are followedManage loss prevention/stock control measures across all stores to ensure shrinkage is within company guidelines in order to protect company property and assetsEnsure your store is regularly audited for compliance with company standards and take necessary action to quickly remedy any issuesTake on responsibility for Company credit card (where applicable) and follow Company expense procedureCustomer ServiceEnsure that your store delivers exceptional customer service to our customers- ensuring that all customer service and CRM initiatives are in place, dealing with issues quickly and taken action to improve where necessaryPromote all initiatives in regards to clienteling and use of Store Portal with sales associatesEnsure the store supports any marketing campaigns and promotions effectively.Make recommendations to your Regional Manager in order to grow market share, improve customer experience and drive growthPeopleCoach, support, motivate, encourage and develop your Assistant Manager/Supervisor and a strong team of sales associates, ensure all processes for onboarding of new personnel are followedHold daily briefings to motivate teams and update on store performanceManage employee performance through effective goal/target setting and monitoring through regular 1-1s and constructive feedbackResponsible for the recruitment and selection of high calibre Sales Associates and Assistant Managers when necessary, in line with HR recruitment guidelinesManage store employee relations issues and work with HR where appropriateProvide training to store teams, following company training initiatives and ensure they are carried out to timescales required. Monitor team product knowledge and selling skills and use Company guidelines to train to address gaps in knowledge as necessaryEnsure all HR and payroll administration is completed accurately and on timeEnsure adherence by team to all Company policies and proceduresThe successful Store Manager will be an inspirational leader with a real passion for retail and luxury lingerie.As a Store Manager, you will:Have a minimum of 2 years of Store Manager or Assistant Store Manager experience within a premium/luxury retailer (essential)Have previous experience in driving performance to achieve and exceed sales targetsHave previous experience in managing stock control and loss prevention within a premium/luxury retail environmentHave previous experience in managing employee performance through effective goal/target setting, monitoring progress and providing constructive feedbackEnsure luxury standards of visual merchandising and stock presentation are maintained within the boutiqueBe responsible for the smooth operational running of our Harrods concessionHave a real passion for lingerie and great inter-personal and communication skillsPlease note, the roles and responsibilities listed above are indicative of the position and are by no means exhaustiveSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales, Customer Service, and Product ManagementIndustriesRetail Apparel and FashionReferrals increase your chances of interviewing at Agent Provocateur by 2xGet notified about new Store Manager jobs in London Area, United Kingdom.London, England, United Kingdom 3 days agoStore Manager (M/F) - London (UK) - CDI full timeAssistant Store Manager (M/F) - Opening in London (Sloane) October 2025 - CDI full timeStore Manager - Central London (NEW FLAGSHIP STORE OPENING)London, England, United Kingdom 4 days agoLondon, England, United Kingdom 3 days agoAssistant Store Manager - London HarrodsDartford, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 3 days agoGreater London, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 month agoAssistant Store Manager - Central London (NEW FLAGSHIP STORE OPENING)London, England, United Kingdom 4 days agoSt Albans, England, United Kingdom 3 days agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 5 days agoSTORE MANAGER/ LUXURY BRAND /BICESTER - LONDONStratford, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoAshford, England, United Kingdom 4 days agoLondon, England, United Kingdom 2 weeks agoGreater London, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 days agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 2 days agoWe’re unlocking community knowledge in a new way. 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