Office Admin / IT Assistant (Elstree & Borehamwood)
Salary: £25,000 – £32,000 per annum, dependent on experience
Position Overview
We are seeking a proactive and technically adept Office Admin / IT Assistant to ensure seamless daily operations across administration, IT, and marketing support. This hybrid role is vital to maintaining business continuity, driving internal efficiency, and supporting cross-functional collaboration with key partners.
Key Responsibilities
* Office Administration
o Coordinate diaries, schedule meetings, arrange travel/accommodation, and provide meeting support
o Prepare PowerPoint slide decks and supporting materials for internal and external meetings
o Order stationery and office supplies; manage inventory levels and vendor relationships
o Arrange internal team events, staff socials, and support company-wide engagement activities
o Maintain office equipment and liaise with service providers for maintenance or repair
o Support HR admin: onboarding documentation, absence tracking, and personnel record maintenance
o Process and reconcile expenses, log invoices, and support basic finance tracking
o Oversee post handling, courier bookings, and front-of-house coordination
o Maintain shared calendars (Google/Microsoft), follow up on key actions, and manage internal reminders
o Manage core admin tasks: call handling, document control, filing, scanning, shredding, and archiving
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* IT & Technical Support
o Provide first-line IT support across PCs, printers, phone systems, and peripherals
o Set up user accounts, manage access permissions, and maintain IT asset registers
o Administer Google Workspace: user creation, shared drives, file access, and security
o Administer and maintain Microsoft SharePoint including permissions, structure, and document organisation
o Support and troubleshoot multi-factor authentication (2MFA) across all platforms
o Liaise with our external IT provider, to log and escalate technical issues and coordinate resolutions
o Assist with onboarding/offboarding from an IT setup perspective including device configuration
o Track system performance, assist with updates, and maintain IT documentation
* Marketing Support
o Act as internal point of contact for all marketing-related activity
o Liaise directly with our external marketing partner, to coordinate timelines, asset delivery, and campaign execution
o Organise internal input for social content, newsletters, and brand material reviews
o Track and log key deliverables and ensure visibility across the leadership team
o Provide basic formatting and proofing support for internal communications and promotional materials
o Ensure the company website is regularly reviewed and updated in collaboration with our external team
o Keep company Facebook and Instagram pages up to date with content provided by the team or Kat
* Process & Operations
o Identify and implement admin and operational efficiencies
o Maintain and update internal SOPs, compliance documentation, and process flows
o Support internal audits and assist in documentation control through SharePoint
o Assist with ad hoc project delivery and cross-functional coordination
Required Skills & Experience
* 2+ years in a similar office admin or support role, ideally in a professional services or recruitment environment
* Strong IT literacy with working knowledge of Google Workspace, Office 365, and SharePoint
* Basic troubleshooting skills for day-to-day office tech issues
* Familiarity with 2MFA and access/security best practices
* Strong organisational skills, ability to multitask and meet deadlines
* Confident communicator, both written and verbal, with attention to detail
* Self-motivated, service-oriented, and able to work independently
Nice to Haves
* Experience coordinating with outsourced IT and marketing teams
* Knowledge of internal compliance and data handling procedures (e.g. GDPR)
* Familiarity with automation tools (e.g. Make.com, Zapier)
* Experience in CRM/ATS platforms or internal content hubs
Working Hours & Environment
* Full-time (37–40 hours/week), Monday to Friday
* Free Onsite Parking
* Office based in Borehamwood.