Lead Shift Engineer (Mechanical & Electrical Services)
Location: London | Full-Time | JCA Engineering Services
Job Overview
We are seeking an experienced
Lead Shift Technician
to oversee the operation, maintenance, and reliability of Mechanical & Electrical (M&E) plant, equipment, and systems. The role involves delivering high-quality Planned Preventive Maintenance (PPM), providing first-line response to breakdowns, and ensuring compliance with safety, quality, and operational standards.
As Lead Technician, you will also mentor and support your shift team, delegate tasks, and play a key role in ensuring plant performance and service delivery meet agreed KPIs and SLAs.
Main Duties
* Plan and deliver PPM activities to M&E plant and equipment, ensuring engineering standards are maintained.
* Provide a prompt and effective response to
reactive maintenance issues
and service desk requests.
* Lead, mentor, and support the shift team to maintain high standards of performance and technical understanding.
* Supervise and coordinate
specialist subcontractors
during site visits, ensuring adherence to RAMS and site procedures.
* Carry out site
risk assessments, SOPs, and EOPs
for self-perform tasks.
* Lead the
shift handover process
, ensuring accurate documentation, plant logs, and system checks.
* Act as an
HVAP
when required, compiling switching schedules, method statements, and risk assessments.
* Support commissioning and witnessing of new plant/systems from developers.
* Communicate effectively with engineers, subcontractors, and management during incidents or escalations.
* Produce clear, detailed
technical fault reports
for any critical alarms or situations.
* Maintain awareness of newly installed plant/systems and review O&M manuals for technical readiness.
* Ensure compliance with the
Health & Safety at Work Act
and company policies at all times.
* Maintain accurate quality assurance records and documentation.
What We're Looking For
* Previous experience as a
Lead Technician
in a shift-based environment.
* Strong technical knowledge and diagnostic skills across M&E services.
* Ability to manage, mentor, and delegate within a shift team.
* Proven organisational skills with the ability to prioritise workload under pressure.
* Excellent written and verbal communication skills with both customers and management.
Qualifications/Certifications:
* City & Guilds in Building Services (Mechanical/Electrical).
* 17th/18th Edition IEE Wiring Regulations.
* HV or AP certification for HV/LV switching.
* Health & Safety certification (IOSH, NEBOSH, or equivalent).
* HVAC/Air Conditioning accreditation including
F-Gas qualification
.
* Strong working knowledge of: UPS, Diesel Generators, HVAC, Refrigeration, and Plumbing systems.
* HV authorised training and certification preferred.
* Familiarity with
CAFM systems
and strong IT skills (Excel, Word, PowerPoint).
* Supervisory training (e.g.,
ILM standard
) desirable.
About JCA
JCA is a
multi-faceted engineering services and construction business
with core expertise in the development of facilities that rely on business-critical engineering systems.
We deliver a comprehensive range of services tailored to the needs of commercial property owners across multiple industries, including:
* Engineering Projects
* Service & Maintenance
* Interior Fit-Out
* Design & Consultancy
At JCA, excellence is standard. We pride ourselves on transparency, integrity, and collaborative project delivery that always puts our clients' needs first.
Join JCA and be part of a company where engineering expertise meets service excellence.