Overview
CBC Health Federation is looking to recruit a highly organised and motivated Governance Support Officer to work with our Quality and Governance Lead. This is an excellent opportunity for an individual who is passionate about supporting governance frameworks and ensuring high standards of patient care through effective administrative and coordination practices.
The role is part time, 30 hours per week, ideally worked across five days and predominantly on-site, with some flexibility to work from home.
If you'd like to know more, please contact us on 0191 4977710. Interviews are planned for 26/09/2025. Early applications are encouraged, as the vacancy may close before the deadline.
Main duties
Key duties include coordinating governance meetings, maintaining accurate records, and supporting the implementation of governance processes and policies to help ensure high-quality services across the organisation.
About us
Community Based Care Health Federation Ltd are based on Team Valley serving Primary Care in Gateshead and the wider Northeast footprint. As a not-for-profit provider we reinvest any surplus to improve services for our patients in Gateshead and support our GPs and Primary Care Networks to deliver the highest quality services. We are a provider of high-quality clinical and non-clinical services, valuing and supporting our staff to grow and develop. We have company values developed by our staff and a staff culture club to ensure the voice of our staff is heard at Board level and throughout the senior management team. We offer competitive rates of pay with out of hours enhancements and have a fully integrated reward and recognition system. We have recently been awarded Silver 3c1 Better Health at Work Award, demonstrating our commitment to supporting our workforce to stay well at work.
Job description
Job responsibilities include main duties, qualifications and skills required for this role within CBC Health Federation.
Person Specification
Experience
Essential
* Skills knowledge and experience: Basic knowledge of information governance
* Strong levels of IT proficiency
* Significant experience in an administrative role
* Working and communicating with staff at all levels within the organisation
* Experience in the use of databases and spreadsheets with accurate data entry skills
* Excellent communication and interpersonal skills, including on the telephone and face to face
* Ability to work as part of a team
* Ability to work with limited supervision and use initiative regarding tasks to see through to completion
* Proven ability to handle a busy and varied workload
* Excellent attention to detail with an ability to follow process
* Understanding of Data Protection and Confidentiality
* Strong organisational ability and ability to prioritise workload and meet deadlines
* Problem solving skills
Desirable
* Level 3 qualification in a relevant discipline
* Understand data and reporting on business performance
* Experience of using a risk and incident management system
* Experience of working within the NHS
* Experience of policy writing and research
* Knowledge of Adastra and EMIS
* Ability to take notes of meetings and produce accurate minutes
Other
Essential
* Flexibility and the willingness to learn and take on new tasks
* Ability to keep calm under pressure
Desirable
* Able to travel independently
Qualifications
Essential
* Minimum of 5 GCSEs (or equivalent) graded 4 or above, including Maths and English GCSE
Desirable
* Level 3 qualification in a relevant discipline
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Employer details
Employer name
CBC Health
Address
Building 7 Queens Park
Queensway, Team Valley
Gateshead
NE11 0QD
Employer's website
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