Operations Manager Location: Castle Cary, Somerset, United Kingdom Contract Type: Full-time, Permanent Salary: Competitive Benefits About the Role We are seeking an experienced Operations Manager to lead service delivery across a high-profile corporate contract. This is a key leadership role within our Corporate Services function, with responsibility for driving operational excellence and compliance across a diverse range of integrated soft services in a regulatory environment. As the lead Sodexo representative for your business function, you will be accountable for the performance, development, and transformation of service lines aligned to both Sodexo and client objectives. Key Responsibilities Act as the primary interface with key stakeholders across the client business (Mars). Ensure compliant and efficient delivery of FM services within a regulated environment. Set clear priorities and lead circa 30 employees to meet business-critical needs. Monitor and improve operational performance, taking proactive steps where required. Drive transformation initiatives, continuous improvement and strategic service development. Champion safety, quality, and compliance with SHE and GxP obligations. Support and lead internal and external audits as required. Foster a culture of accountability, collaboration and development within your teams. Ideal Candidate Profile Proven experience in operational leadership within regulatory corporate environments. Strong commercial awareness and ability to drive performance. Demonstrated experience managing teams across complex service portfolios. Effective communicator with the ability to influence at all levels. Skilled in building and developing high-performing teams. Familiarity with LEAN principles, transformation initiatives, and service innovation. Experience in managing change, mentoring others, and delivering strategic objectives. Why Join Sodexo? Sodexo is a global leader in integrated facilities and workplace services, improving the quality of life for millions every day. As part of our Corporate Services segment, you will play a vital role in delivering excellence to one of the world’s most recognised and innovative clients. We offer a collaborative culture, opportunities for career growth, and a commitment to creating an inclusive and values-led working environment. Ready to lead transformation in one of the UK’s most dynamic FM environments? Apply today to become part of a purpose-driven organisation where your leadership makes a measurable impact.