To provide a secretarial service to the consultants, senior stroke team and consultant secretaries, and to cover consultant secretaries during periods of absence, i.e. annual leave, sickness.
To provide administrative support to the medical secretaries including, answering telephone calls, taking comprehensive messages, filling, scanning and any other administrative duties required.
Patient/Client Care – telephone contact with patients and relatives, and other professional bodies, and deal with appropriately, as instructed by consultant secretaries and senior stroke team.
To maintain, co-ordinate and organize appointments/meetings with staff, patients or their relatives.
To work closely with the consultant secretaries, consultants and senior stroke team to provide full administrative support.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
To support the consultants, senior stroke team and consultant secretaries in providing an efficient secretarial service. This will involve the typing of clinical correspondence i.e. clinic letters, reports etc. under the supervision of the consultant secretaries, using audio/Digital Dictation.
Deal appropriately with telephone calls from GP's, patients, medical staff, nursing staff, hospital departments etc.
Request notes from Medical Records or prepare medical records ensuring availability for consultants and other members of the medical team.