Treatment Coordinator
Full-time | Monday - Friday
Location: Bolton, Greater Manchester
Are you an experienced and motivated Treatment Coordinator looking for a rewarding opportunity in a forward-thinking, supportive private practice?
Dream Smiles Dental invites you to join our dynamic team of professionals in delivering outstanding care within a luxurious, patient-focused environment. We are proud to offer the very latest in modern dentistry, combining advanced technology with a warm and welcoming atmosphere to provide an exceptional patient journey from start to finish.
About Us:
Located in the heart of Bolton, Dream Smiles Dental is a fully private practice, specialising in Cosmetic Dentistry, Dental Implants, Orthodontics, Endodontics, and General Dentistry. We are dedicated to clinical excellence, using state-of-the-art equipment and innovative techniques to ensure the highest standard of care.
We pride ourselves on fostering a collaborative and supportive work environment, where every team member feels valued, heard, and empowered to excel in their role.
About the Role:
As Treatment Coordinator, you will play a key role in guiding patients through their treatment journey. You will work closely with clinicians and the front of house team to ensure every patient receives a seamless and positive experience from consultation to completion of their treatment.
Your responsibilities will include:
* Discussing treatment options, fees and finance in a clear and confident manner
* Coordinating appointments, follow-ups and patient communications to ensure a smooth treatment process
* Building strong relationships with patients to provide reassurance, support and guidance throughout their care
* Acting as the main point of contact for high-value and complex treatment cases, including cosmetic and implant dentistry
* Maintaining accurate patient records and ensuring GDPR compliance
* Supporting marketing efforts to promote treatments and increase patient conversions
* Working collaboratively with the clinical and reception teams to ensure exceptional service delivery
What's in It for You:
* Competitive salary plus benefits
* Work within a brand-new, purpose-built private practice designed with both patients and staff in mind
* A dedicated staff floor featuring modern facilities and breakout areas for your comfort
* Free on-site parking for staff, plus strong local transport links
* Additional 1 day holiday to be taken at your discretion, which cannot be refused – Wellbeing day
* Friendly, professional and inclusive team culture, where your voice matters
Our Practice Culture:
We believe that exceptional patient care starts with a happy, motivated team. At Dream Smiles Dental, we:
* Promote continuous learning and professional development
* Foster open communication and teamwork
* Prioritise staff wellbeing, providing a positive and collaborative workplace
* Encourage clinical freedom and innovation
* Celebrate achievements and reward excellence
What We're Looking For:
* A minimum of 2 years' experience, preferably within a private dental setting
* Organised, proactive, and detail-oriented with strong time management skills
* Excellent interpersonal skills, with a warm and empathetic approach
* Confidence in discussing treatment plans, finance options and patient concerns
* A proactive and professional attitude with strong attention to detail
* Ability to work confidently both independently and within a team
* Ability to manage multiple priorities effectively, remaining calm under pressure
If you're ready to elevate your career in a progressive private practice where your expertise is truly valued, we'd love to hear from you.
Apply now and take the next step in your dental career with Dream Smiles Dental.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Company events
* Employee discount
* Free parking
* On-site parking
* Transport links
Work Location: In person