Salary: £22,500 - 22,500 per year Requirements: Drive with own vehicle and business use car insurance needed GCSE Maths and English (grade 9-4 / A-C) Minimum 48 UCAS points or relevant digital level 3 qualification Knowledge of hardware and software issues Ability to manage time well and stay organised Passionate about learning and aligned with Thames Waters goals for the future Responsibilities: Troubleshoot and fix hardware/software issues and perform root-cause analysis Set up and configure AV, booking tools, kiosks, vending devices, and print services Support meeting rooms, booking systems, kiosks, and print workflows Use monitoring tools to spot issues early and maintain documentation Work with service leads, product teams, and vendors to resolve requests Contribute to service reviews and improvement initiatives Technologies: Hardware Support Network More: We are Thames Water, the UKs largest water and wastewater company, serving over 16 million customers. Our mission is to build a better future for our communities and the planet. We offer a permanent contract with a 27-month structured program and an excellent starting salary of £22,500 per annum. Youll enjoy 24 days of annual leave, increasing to 28 with service, as well as a performance-related pay plan and a generous pension scheme. Our workplace is diverse and rewarding, providing meaningful career opportunities and comprehensive benefits to support your health and wellbeing. last updated 10 week of 2026