It manager

Turn IT On is currently seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, work within an education environment, a strong willingness to learn, and a passion for providing exceptional service to our customers.

As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability, and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school’s ICT network. You will also collaborate with the Senior Management team to aid in the development of the school’s IT infrastructure and plan projects. Your role will be pivotal in ensuring the school's ICT network is optimised for effective teaching and learning while maintaining its security and stability.

Your commitment to delivering the Turn IT On support service in a manner that reflects our company values is crucial. As part of your role, you will foster effective communication between your school and Turn IT On, staying informed about the services and solutions we can offer, and managing customer accounts.

Key Responsibilities

• Managing the school’s network infrastructure and ICT-based applications.
• Monitoring and maintaining all key systems including switches, virtual & physical server environments, Microsoft 365, and backups.
• Providing technical advice, training and support to staff to enable effective use of systems.
• Day‑to‑day management of all IT operations, ensuring all requests are dealt with efficiently.
• Line‑managing and taking responsibility for the work of the ICT support staff.
• 2nd/3rd line support.
• Providing a weekly service update email to the key contacts for these Trusts and preparing a monthly service review report, including reporting on any SLA failures.
• Enforcing and monitoring in line with school policies.
• Training internal staff.
• Working 4 days a week as an IT Manager and 1 day a week supporting the school as a Trust IT Manager.

Our Ideal Candidate Will Have

• A strong passion for IT, with at least 2–3 years of experience as an IT Manager, Network Manager or Senior ICT Consultant within a school setting.
• An exceptional understanding of the requirements and responsibilities of working within a school environment.
• Experience upgrading a school IT network system.
• Self‑motivation, excellent communication and interpersonal skills, and exceptional customer service skills.
• The ability to work independently and as part of a team, with a talent for problem‑solving and a proactive approach to enhancing services.

The role is offered on a full‑year, full‑time basis and the successful candidate will be subject to an enhanced DBS check.

We offer a salary of £33,000 – £41,000, negotiable for the right candidate. Benefits include a salary‑sacrifice pension scheme, a wellbeing hub, electric/hybrid car leasing, cycle & e‑bike schemes, an eye‑care voucher scheme, an employee assistance programme, an employee recognition platform, and online retail discounts.

Turn IT On is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Hours

8:00 am – 4:30 pm