We are recruiting for a Ward Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Job Overview
An exciting opportunity has arisen for an enthusiastic, reliable and committed individual to join our busy Team as a Ward Clerk as part of the Ward Clerk Pool structure.
Responsibilities
* Carry out various clerking, data entry and reception duties.
* File hospital notes, meet and greet patients and relatives, liaise with doctors and specialty secretaries.
* Provide a high‑quality reception service by meeting and greeting visitors to the ward.
* Support general running of the ward by being involved in organisational and administrative activities.
* Update and maintain accurate complete patient data on the computer‑based system (Lorenzo/Nervecentre) and medical records database (IFIT).
* Enter and retrieve data from all current Trust computer systems in place (EPR, Lorenzo/Nervecentre) to acceptable data quality standards.
Contract & Working Pattern
This role is for a permanent contract with a working pattern of Monday to Friday 8‑4pm, including a proportion of bank holidays.
Qualifications & Experience
* Computer literate; experience of using Lorenzo and IFIT is desirable.
* Previous reception duties an advantage.
* Full training will be provided to successful candidates on induction.
Core Values
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Hospital Locations
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
Additional Information
We run the following hospitals: [list above].
We are committed to a positive work life balance for our employees. Any employee is entitled to seek flexible working patterns, and we are committed to listen and consider all requests.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
This advert closes on Thursday 5 Mar 2026.
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