Job Description In this role, you’ll be at the heart of SMARTY’s mission to deliver simple, honest mobile. Working alongside the Senior Revenue & Retention Manager and the Retention Specialist, you’ll help shape and achieve ambitious revenue and retention goals. You’ll support commercial programmes and tactical activity, primarily through base management, ensuring every initiative reflects SMARTY’s brand values. Collaboration is key! You’ll partner with Business Insights, CRM, Finance, and Trading Performance to design plans, while working closely with cross‑functional teams to plan and execute campaigns that keep everyone aligned and inspired. You’ll also take ownership of reporting and presenting on base performance and programme outcomes, giving you the chance to showcase results and influence future strategy. This is a fantastic opportunity to make a visible impact, grow your expertise, and be part of a team that values clarity, collaboration, and innovation. Responsibilities Help to create and coordinate revenue and retention performance, and reporting it to all key stakeholders Monetise the launch of new and existing propositions through base management, including Add-on sales, international calling, etc Manage the in-life revenue and retention of key base programmes, including upsell, upgrade and cross sell programmes Explore all options to create new Revenue and Retention opportunities Ownership of Refer A Friend and Groups 1.0 and 2.0 performance Manage and own SMARTY’S revenue driving KPIs: ARPU and Total Revenue