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Office administrator

Wall Heath
Dudley Metropolitan Borough Council
Office administrator
Posted: 7h ago
Offer description

Overview

We are seeking an experienced and highly organised administrator to join our school team as the first point of contact for pupils, parents, and visitors. The ideal candidate will be friendly, approachable, and calm under pressure, with excellent communication skills and a warm, welcoming manner. This role requires someone who can manage a busy front office efficiently with a 'can do attitude' to join our friendly school while maintaining a professional and supportive presence within our school community.


Responsibilities

* Administrative Support: Handle data entry, produce reports and letters, manage diary bookings, room availability, and maintain stock and stationery levels.
* Reception & Communication: Act as the first point of contact with a friendly and professional manner; manage phone calls, emails, and liaise with parents, staff, and external agencies.
* Pupil & School Operations: Maintain pupil records (e.g. attendance, medication, consent forms), organise school trips, afterschool clubs and appointments.
* Systems & Procedures: Operate Arbor and InVentry systems, monitor school gates, manage emergency procedures, and assist with website updates and school publications.
* Finance & Resources: Administer tuck shop and school milk claims, manage orders and quotes, track payments for lunches and staff dinners, and support fundraising efforts.


Hours and terms

Working 32.5 hours per week, Monday to Friday 8.45am - 3.45pm.


Requirements

* Safeguarding: The post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974.
* Right to work: All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
* Due diligence: As part of shortlisting, schools and colleges consider online searches to determine suitability to work with children; shortlisted candidates may be subject to an online check and may be asked to comment on any concerning findings.
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