As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers. This position will enable you to learn the skills and knowledge required to become a qualified Parts Advisor. • Handling, storing, and receiving stock. • Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations. • Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint! • Supporting customers and workshop staff with any queries. • Processing cash and card payments for customer parts. • Ensuring quality is maintained throughout all stages to exceeding customers’ expectations. • Building positive relationships with customers. The successful candidate will receive ongoing training throughout their programme all based at the workplace. They will have a dedicated Development Coach who will support them throughout with Reviews every 10-12 weeks to see how the Apprentice is getting on. While at the workplace, they will also receive a mentor who will support them with any tasks they need to complete, as well as complete tasks with them specifically related to the Apprenticeship programme and qualification. The opportunity after successfully completing the Apprenticeship will be to stay with the company full time.