Social network you want to login/join with:
Compliance Assurance Manager, Portsmouth, Hampshire
Client: Birchlake Recruitment
Location: Portsmouth, Hampshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
Our client is seeking a Compliance Assurance Officer/Manager with 2-3 years of experience in credit lending to support compliance monitoring.
The person will oversee consumer duty outcomes testing and support delivery of the compliance monitoring plan.
Overall purpose of the role:
This role focuses on assurance monitoring, delivering quality assurance in support of the 2LOD compliance risk management framework and operational processes within 1LOD. The Compliance Assurance Manager will support thematic and assurance reviews, focusing on regulatory risk, providing support, guidance, and challenge to ensure regulatory compliance and good customer outcomes.
Responsibilities and accountabilities:
* Support and deliver the compliance assurance monitoring program, providing high-quality, risk-based monitoring and reporting to evidence regulatory compliance.
* Contribute to the Compliance Assurance Plan and manage the delivery framework for compliance risk reviews and monitoring activities.
* Deliver assurance monitoring, collaborating with other risk functions.
* Conduct customer outcomes testing per regulatory requirements of the consumer duty regulations and second-line assurance framework.
* Identify and report compliance risks, offering advice and recommendations to mitigate risks.
* Maintain policies and standards for testing and monitoring compliance controls across all functions and activities.
* Develop standards for scoping, performing, and documenting assurance activities.
* Promote compliance with legal, regulatory, and company standards, fostering a positive risk culture emphasizing transparency and customer outcomes.
* Liaise with first-line business areas to understand processes, controls, and address gaps, especially in Arrears Management, Vulnerable Customer Management, and Complaints Handling.
* Stay updated on FCA Handbook and key regulatory requirements (e.g., Consumer Duty, CONC, DISP, SMCR, CCA) and apply these to activities.
You:
* Minimum 2 years of compliance monitoring experience in consumer credit.
* Focused on customer outcomes with a strong understanding of Consumer Duty and relevant regulations.
* Strong background in audit or assurance testing.
* Ability to write detailed policies, procedures, regulatory updates, and breach reports.
* Excellent interpersonal skills for effective relationships at all levels.
#J-18808-Ljbffr