We are the Invicta Group
Welcome to The Invicta Group – where heritage meets horsepower. With over 100 years of automotive excellence, we're not just selling cars – we're creating unforgettable guest experiences.
The Invicta Group operates across multiple locations with brands like Mazda, MG, Subaru, Omoda, and Jaecoo and introducing Chery to Invicta
The Invicta Group is part of the Cambria Investments Holdings Group of Companies which includes Cambria Automobiles, Motorparks, Grange and SOGO Mobility.
Join the journey #engageyourcareer.
Becoming a Service Manager at Invicta Maidstone…
Our management roles are perfect for leaders in their field, who want the freedom to grow their style, customer relationships and people skills. Working with experts in the industry; developing to progress their careers or to become a master in their field.
We are a progressive and innovative group who strives to deliver excellence to our associates.
Our managers have access to an exceptional bonus and commissions scheme… a fantastic opportunity to maximise their earnings
Looking after Our Associates…all the other perks for the role of a Service Manager
· Up to £60K OTE with a competitive bonus scheme
· Company Car
· Mental health support, digital GP, nutrition consults – for you and your family
· Cycle to Work scheme – stay fit, save money, help the planet
· 23 days holiday + 8 bank holidays
· Long Service & Annual Recognition Awards
· Associate discounts on MOTs, parts, service, and sales
· Gym, health, and wellbeing discounts
· Vehicle flexi-lease scheme with SOGO Mobility
· Life insurance after 3 months
· Annual Associate Engagement Survey – your voice matters
It's all about you…turn the ordinary into the extraordinary
You are an ambitious and confident individual who thrives to deliver a personalised and unforgettable guest experience and hit your sales targets with your own unique style
You have at least 2 years' experience within the motor trade in a service management or senior advisor role and are now looking to progress your career. You must have the passion and drive to match
You are confident on the computer, with a high level of ability to deliver on processes and compliance requirements.
You have a 'Full Clean UK Driving Licence'.
What does a normal day look like?
· A normal day is always different from both yesterday and tomorrow
· It is a role of variety, autonomy, and diversity.
· Recruit, motivate, develop and retain an aftersales team
· Drive the business to achieve the budgeted levels required.
· Manage all enquiries coming into the department.
· Deal with any issues that may arise within the dealership.
· Be the liaison between the Guest and the Workshop….making sure it all happens smoothly
· Talking to guests about all faults, repairs, and the solutions available to them
· Actively promoting products or services to guests as appropriate
· Taken lead on ensuring that all computerised records are accurate, up to date and clear.
· Uses skill to support guests who are dissatisfied with any matters relating to the Service operation, and develop and deliver a solution drive approach
· Playing a key role in the day-to-day operation of the business as a whole
· A successful manager will always deliver a world class service, with professionalism and integrity.
We are at the top of our game…
Don't just take our word for it…visit to hear all about working for us
Grange Motors and Cambria Automobiles are an equal opportunities employer.
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