Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.
1. Provision of exceptional customer service to OKA customers
2. Providing advice and guidance on products to customers in person and via phone
3. Generating and maximising revenue to meet sales targets
4. Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
5. Identifying sales opportunities
6. Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
7. Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas
8. Passion for providing best-in-class customer service and building lasting customer relationships
9. Passion for the OKA brand
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