Fixed Term Contract – 12 Months
Full Time – 37 hours per week
Here at Halton Housing, we are looking for a proactive and experienced Neighbourhood Allocations Performance Officer to work across our vibrant organisation.
What You’ll Do:
* Oversee void management performance to ensure that all teams involved in this activity achieve targets; thereby minimising average re-let times and rent loss
* Analyse voids performance, identifying barriers to performance and ensuring that any service improvements required are addressed
* Collate and analyse data to enable local partners and customers to monitor and review CBL performance
* Map performance trends and carry out benchmarking exercises
* Complete regulatory returns such as CORE and the RSR
* Collate and analyse data regarding customer access, vulnerabilities and bidding patterns
What You’ll Need:
* Significant experience of working in social housing, either with a local authority or registered provider with experience of working in a traditional lettings or Choice Based Lettings environment.
* Experience of managing performance across multi-disciplinary teams
* Previous experience of implementing IT changes and acting as system administrator and experience of managing performance.
* A strong level of Microsoft 365 experience including TEAMS and Excel.
* Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes
What You’ll Get:
* 27 day holiday entitlement, plus bank holidays
* Opportunity to buy or sell holidays
* Competitive salary
* Electric Vehicle Salary Sacrifice Scheme
* Flexible and Hybrid working
* Supported training and development opportunities
* Health and Wellbeing Cash Plan
* Competitive Pension Scheme
If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!
Closing date: 24 October 2025
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