Join to apply for the Sales and Client Services Associate role at The Cannon Group
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Join to apply for the Sales and Client Services Associate role at The Cannon Group
Job Description
A fantastic new opening for a customer-focused Sales and Client Services Associate to join our continually growing organisation, offering excellent earning potential and real career progression.
As we continue to expand our operations, we are seeking a friendly, highly skilled, target-driven sales associate. In this role, you will need to have a sales-oriented mindset and desire to succeed. Your duties include cultivating new leads into sales, upselling and cross-selling where possible, building positive relationships with new and existing clients whilst managing large volumes of enquiries.
This position will suit someone who has experience within a sales and fast-paced client services environment. By liaising with clients over the telephone, you will have the opportunity to build a strong rapport, provide an excellent service and discuss the correct pathway to recover their outstanding debts. You will need strong communication skills, an ability to work in a fast-paced environment and have the ability to multitask.
Whats on Offer?
* Competitive basic salary of up to £45,000 depending on experience with a competitive commission structure
* Flexible Hours
* 30 days Annual Leave (including Bank Holidays and your birthday off)
* Full training provided
* Genuine career progression
* Free Parking
* Free tea & coffee making facilities
* Free Lunch last Friday of every month
* Dress Down Fridays
* Early finish Fridays
* Social events
* Employee Assistance Programme
* Newly refurbished offices
Key Responsibilities
* Talking to new and existing clients about our debt recovery services via inbound calls, outbound calls, and emails.
* Ensuring a positive and professional client service experience.
* Using platforms like Creditsafe, Companies House, etc., to identify new business opportunities.
* Supporting clients by answering queries related to their cases.
* Developing excellent relationships with clients for long-term partnerships.
* Cross-selling and upselling to clients where possible.
* Conducting face-to-face, Zoom, or Teams meetings with clients.
* Maintaining client records and documenting case progress.
* Contacting new business leads on the same day they are generated.
* Following up on leads within business SLAs.
Skills Required
* Sales Experience
* Debt Recovery Experience
* Business Development Experience
* Client Management Experience
* High level of organisational skills
* Ability to multi-task and manage high volume of work
* Proficiency in Microsoft Office
* Strong communication skills, excellent telephone manner, and writing skills
* Tenacious and can-do attitude
* Ability to coordinate with other departments
* Target Driven
Essential Skills Required
* Sales Experience
* Debt Recovery Experience
* Business Development Experience
* Client Management Experience
Please note: This is not a hybrid role; the position is located at our Manor Park office in Runcorn. By submitting your application, you agree for DCBL to store your personal information for recruitment purposes.
Job Types: Full-time, Permanent
Salary: Up to £45,000.00 per year
Benefits
* Casual dress
* Company events
* Discounted or free food
* Free parking
* On-site parking
Schedule
* Monday to Friday
* No weekends
Supplemental Pay Types
* Commission pay
Application Questions
* Can you reliably commute to Runcorn Mon-Fri with a 9am start & commit to full-time hours?
* What is your current notice period?
Work Location: In person
Reference ID: SaCl25
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