Information Point Officer
Help us make a difference at our household waste recycling centre in Worthing.
HWRS Summer - 8:45am to 6.15pm
HWRS Winter - 8.45am to 4.15pm (Closed Thurs)
Salary: £13.42 per hour
Key Responsibilities
* Serve the needs of the site operations in respect of operative services generally within (but not exclusive to) the following areas: picking and segregation of waste within the site and floor, cleaning of yard areas.
* Advise and assist centre users to maximise segregation and recycling.
* Redirect commercial customers and portray the best corporate image.
* Be the face of the site by being the first member of staff to interact with the public.
* Prevent commercial waste and non-compliant waste from entering the site.
* Operate the booking system on the six booking sites.
* Offer information to members of the public in order to assist the efficiency of the disposal of their waste.
* Assist in the safe and efficient day-to-day operation of the site, together with assistance to general public visiting the site.
* Ensure that waste brought onto the site is segregated as much as possible for recycling, at all times adhering to company policies and procedures including H&S, environmental and operational requirements.
Key Requirements
* Customer service skills – ability and willingness to assist members of the public and other site users.
* Ability to work as part of a team.
* Ability to work on own initiative.
* Record keeping.
* Dealing with difficult situations.
Benefits
* Competitive salary.
* Ongoing career development, training and coaching.
* Generous pension scheme.
* Retail and leisure discounts.
* Holiday and travel discounts.
* Bike to work scheme.
About Biffa
At Biffa, we love working with waste. We believe every day is an opportunity to improve the lives of millions and are the UK's No. 1 choice for business waste management.
Diversity Statement
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders. We champion diversity, equity and inclusion at every turn.
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