Help shape the future of learning, leadership, and culture as our new Head of Learning & Organisational Development - driving growth, performance, and potential across our organisation.
About the role
As our Head of Learning and Organisational Development, you’ll play a pivotal role in building the capability, confidence and connection of our workforce. Reporting to the Chief People Officer, you’ll design and deliver an ambitious learning and organisational development strategy that drives inclusion, strengthens leadership at every level, and ensures our people are equipped to deliver outstanding, person-centred support.
From developing innovative learning frameworks to leading culture and engagement initiatives, you’ll enable colleagues to thrive and grow – shaping an organisation that always learns, reflects and improves. This is your chance to make a tangible difference to the lives of disabled people and their families, while guiding Sense toward an even stronger, values-led future.
Key responsibilities
* Lead the development and delivery of a strategic learning and organisational development plan aligned with organisational priorities and compliance requirements.
* Act as a trusted advisor on workforce development, culture, and organisational change, championing continuous learning and improvement.
* Design and oversee a comprehensive learning framework, covering leadership, specialist, and compliance training using blended learning approaches.
* Drive organisational development initiatives that strengthen culture, engagement, inclusion, and connection to purpose and values.
* Develop and implement leadership and talent pathways that support progression, succession planning, and workforce resilience.
* Embed inclusive and anti-ableist practices across all learning and development activities, ensuring accessibility and equity for disabled colleagues.
* Ensure effective governance, reporting, and budget management, demonstrating value for money and compliance with regulatory standards.
About you
* Significant leadership experience in learning and development and/or organisational development.
* Proven record of delivering culture change and organisational transformation.
* Experience working in social care, health, disability services or a related sector.
* Expertise in designing and implementing leadership development frameworks.
* Strong facilitation, coaching and influencing skills to engage people at all levels.
* Demonstrated commitment to inclusion, accessibility and rights-based approaches.
* Ability to use data and insight to evaluate impact and shape strategic decisions.
* Experience managing budgets and showing measurable return on investment.
* Evidence of embedding and evaluating learning impact across large or complex organisations.
* Relevant qualification in HR, L&D, OD or Coaching (e.g., CIPD Level 5/7 or equivalent).
* Understanding of supporting disabled people with complex needs.
* Experience with regulated services, apprenticeships or levy management.
* Knowledge of trauma-informed and positive behaviour support approaches.
* Familiarity with digital learning systems and blended learning solutions.
* Values-driven, person-centred and collaborative.
* A strategic thinker with operational credibility and courage to challenge constructively.
* Emotionally intelligent, reflective and committed to continuous learning.
Equal Opportunity
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented Global Majority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they are given the opportunity to realise their potential.
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