Quality Engineer The opportunity has arisen to join an industry leader in UK’s Building Services sector. Alternative Heat design, develop and deliver a wide range of offsite-prefabricated, innovative, and sustainable building service solutions throughout the UK and Europe. We specialise in the design, supply, and installation of a wide range of prefabricated energy solutions, typically built in NI and shipped throughout the UK and Europe. We also offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating solutions and have experience with successfully procuring and delivering many similar packages to a wide range of public bodies throughout UK and Europe. Overview: We are seeking a skilled and detail oriented Quality Engineer to join our Quality Control team. The successful candidate will play a central and specialised role. They will ensure that all measurement and testing equipment is accurate and reliable through a rigorous calibration programme and that any nonconformities (or deviations) are identified, documented and resolved efficiently and effectively. Job Title - Quality Engineer Location - Headquarters – Banbridge, Co Down Hours - 40.5 hours per week. 7:30 am to 5.00pm Mon to Thurs & 07:30 to 3.00pm Friday Salary - Competitive depending on experience Responsible to - (Manufacturing & Assembly) Quality Control Manager Responsibilities: Calibration management Maintain and manage the calibration schedule to ensure accuracy and compliance Keep detailed and up to date records of calibration activities for audit and traceability purposes Nonconformity reporting and corrective actions Manage internal and external nonconformities, including root cause analysis, corrective action identification and reporting Track, log and resolve externally provided processes, products and services and client issues Collaborate with cross-functional teams to address systemic issues and prevent recurrence Continual improvement Analyse data to identify trends and implement process improvements Collaborate with cross-functional teams to integrate quality standards into all relevant processes Documentation and training Prepare and maintain detailed reports on calibration activities and nonconformity investigations Ensure all related records are complete and stored correctly Conduct relevant training and development, as required Promote AH’s quality culture/programme Quality metrics and reporting: Prepare and present reports on quality metrics, defect rates and corrective action effectiveness to management Compliance and standards: Ensure compliance with the Alternative Heat – Integrated Management System (AH-IMS), internal quality standards, regulatory requirements and client-specific requirements Stay informed about industry regulations and standards, ensuring that processes comply with relevant requirements The person: Proven experience in quality engineering, particularly in calibration and nonconformity reporting Strong attention to detail and analytical skills for root cause analysis and problem resolution Familiarity with quality management systems (e.g. ISO 9001, IATF 16949 etc) and continuous improvement methodologies (e.g. Six Sigma, Lean etc) Familiarity with other management systems (e.g. ISO 45001, ISO 14001 etc) Excellent communication and interpersonal skills for collaboration with internal and external stakeholders Strong knowledge of root cause analysis and corrective action methodologies Excellent communication and interpersonal skills for cross-functional collaboration Strong analytical and problem-solving abilities Qualifications: Bachelor's degree in a relevant field (e.g., Quality Assurance, Engineering) or equivalent experience Experience in calibration management and nonconformity reporting Experience with quality management systems and tools. Training in ISO standards (e.g. ISO 9001 etc) Certification as an ISO Lead Auditor (ISO 9001) is advantageous If you are a results-driven professional with a passion for ensuring high-quality products or services, and if you thrive in a collaborative environment, we encourage you to apply for this exciting opportunity. Join us as we continue to uphold and elevate our commitment to delivering excellence. Employee Benefits: Full in-house training and career development opportunities. Competitive pension scheme. Life assurance scheme. Health cash plan. Full access to smart wellbeing platform. Annual flu vaccine Free annual health check during working hours. Annual leave increasing in line with length of service. Lavish Long service awards Generously funded social events organised for all employees throughout the year via our Social and Wellbeing committee. Electric vehicle charging ports Full access to car emergency kit. Annual Christmas raffle Yearly allowance for AH Branded clothing merchandise Secure, free onsite parking. Dedicated departmental budget allocated annually for team building events during working hours Free Barista Style Coffee, Hot Chocolate, Tea, and Fruit provided daily. Friendly and supportive working environment in state-of-the-art facilities. Alternative Heat is an equal opportunities employer.