Aftersales Quality Control Manager
Key Benefits
* Competitive salary of approximately £46,000 per annum (comprising £36,000 basic salary plus £10,000 OTE)
* Working hours from 8:00 am to 6:00 pm, Monday to Friday
* Saturday mornings on a rotational basis (once every 6 weeks)
* Opportunity to work with a premium automotive brand
* Supportive team environment with ongoing training and development
* Involvement in warranty compliance, quality assurance, and process improvement
* Career advancement within a high-end automotive dealership
Duties
* Providing technical support and guidance to workshop technicians to ensure repair quality and efficiency
* Managing repair progression and updating systems to optimise workflow
* Conducting comprehensive quality control checks on completed repairs
* Gathering and verifying warranty evidence to ensure compliance with warranty standards
* Assisting with parts management to facilitate right‑first‑time repairs
* Supervising workshop processes, ensuring adherence to procedures and standards
* Handling customer pre‑calls and technical discussions to enhance customer satisfaction
* Managing Service Quality tasks, including job and warranty preparations
* Supporting the team in developing and implementing process improvements
Requirements
* Prior experience as a Vehicle Technician or Warranty Manager is highly desirable
* Strong technical knowledge of dealership systems, processes, and workshop operations
* Excellent communication skills and meticulous attention to detail
* Ability to work effectively within a team and manage under pressure
* Proven commitment to delivering high-quality work and exceptional customer service
* Relevant experience in warranty management or quality control within the automotive sector
If you are prepared to take the next step in your automotive career and contribute to the success of a distinguished dealership, we encourage you to apply.
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