Job Title: LETTINGS ADMINISTRATOR – Residential Lettings
Location: Kingston upon Thames, KT2
Salary: £30,000 per annum
Position: Permanent, Full-Time
Reference: WR87885
An excellent role for a skilled Lettings Administrator to contribute to a busy independent Estate Agency in Kingston upon Thames, providing vital administrative support across all aspects of the lettings process.
We are seeking a proactive and organised Lettings Administrator to join a thriving independent Estate Agency in Kingston upon Thames. The ideal candidate will bring experience, energy, and a passion for delivering outstanding service within the residential lettings sector.
This role is central to the day-to-day success of the lettings department, ensuring that administrative tasks are handled efficiently and professionally.
What You'll Be Doing (Key Responsibilities)
* Managing all aspects of the lettings administration process
* Booking viewings and preparing tenancy documentation
* Supporting negotiators with daily administrative duties
* Coordinating move-ins and ensuring all compliance requirements are met
* Maintaining accurate records and database updates
* Liaising with landlords, tenants, and contractors
* Handling telephone and email enquiries promptly and professionally
* Working collaboratively with the lettings and property management teams
What We're Looking For (Skills & Experience)
* Previous experience in residential lettings administration
* Strong understanding of lettings procedures and compliance
* Excellent organisational and time management skills
* Confident communication and interpersonal abilities
* Professional telephone manner and written communication skills
* Ability to prioritise workload and meet tight deadlinesA proactive, positive approach to problem-solving
* Team player with the ability to work independently when required
What's In It For You?
* Competitive salary and bonus potential
* Monday to Friday working week
* Supportive, friendly team environment
* Opportunities for training and professional growth
* Varied role within a respected independent agency
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