25 hours per weekMon - Fri 9am - 2pm. However, we may be able to provide some flexibility around these hoursFlexibility may be required to cover evening and weekend working to meet business needs£13.46 per hour Sodexo benefitsFree Car Parking On SiteSubsidised food in CanteenFamily Fun DaysDiscount at Costa Coffee shop on site28 Days holiday increasing to 33 days with service (including Bank Holidays)Online Recognition Scheme (Reward Hub)Discounts at Sodexo partner brandsDue to security requirements you must have been continuously resident in UK for last 5 years to apply for this positionCheck your local transport links here:Plan Your Journey | Traveline- the destination you should input is HP14 4UEJob Description:Retail Supervisor - Sodexo – RAF High Wycombe, Walters Ash, HP14 4UEJoin the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.What you'll do:Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.Supervise daily operations, manage team activities, including training.Be the go-to person for customer queries and support.Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.Confidently verify IDs for restricted items, ensuring compliance with store policies.Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven)Cover shifts in the bar area when requiredWhat you bring:Previous supervisory experience in retail, customer service or hospitality role, with a proven ability to support a team.A hands-on approach and passion for delivering an outstanding customer experience.Ability to take the reins when the retail manager is away, showing initiative and confidence.Strong team-building skills, fostering a positive and collaborative environment.Experience with store openings and closures, and familiarity with key-holder responsibilities.A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.Due to security requirements you must have been continuously resident in UK for last 5 years to apply for this positionWhat we offer:On-the-job training with experienced professionalsFully funded apprenticeship qualificationsCareer development opportunities within SodexoA friendly and supportive work environmentWellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.Career Growth – Apprenticeships, learning tools, and development opportunities.Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications