Learner Support Coordinator Location: Abergavenny & Abertillery Salary Banding: £23,566 Contract Type: Full Time, Permanent Hours of work: 35 hours per week About the client: This Employee-Owned organisation has a unique status that allows employees to have greater engagement and ownership in the future growth and success of the business. Leading provider of work-based learning programmes for 40 years. Investors in People Gold. Disability Confident Leader. Living Wage Employer. What skills and experience are we looking for in potential applicants? Essential * A strong passion for working with young people and supporting their growth. * Excellent interpersonal and communication skills. * Full Driving Licence and use of own vehicle * Willingness to undergo a DBS check (cost covered by the company) and EWC registration What are the core responsibilities of this role? * Conduct regular and comprehensive progress reviews for JGW Learners, assessing their achievements, challenges, and overall achievement of ILP. * Provide individualised support to learners based on progress reviews, addressing specific needs and challenges to ensure successful participation in the programme. * Collaborate with learners to set realistic goals and develop action plans, tracking progress and adjusting strategies as needed. * Collaborate and foster clear communication with JGW team members, and relevant stakeholders to ensure a coordinated approach to learner support. * Maintain accurate and up-to-date records of learner progress, utilising data management systems and digital platforms to track achievements, milestones, and areas for improvement. Benefits: * Contributory Pension Scheme. * Being an employee owner as part of the EOT. * 30 days annual leave plus bank holidays and Christmas shutdown. * Annual bonus (subject to qualifying criteria). * Life Assurance. * Personal development and career opportunities. * Employee Mental Health first aiders. * Employee Assistance Programme. * Medicash Healthcare scheme. * Length of Service Payment Scheme. * Employee of Month Awards. * Discounts on Gym Membership and fitness products discounts. * Travel expenses and business mileage. * Cycle to Work Scheme. * Social & Charity Events. * Refer a Friend Payment Scheme. * NUS/ Totum discount card