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You will contribute to the achievement of agreed service objectives by carrying out a variety of clerical duties to support the service.
Responsibilities include engaging with local managers, stakeholders, and colleagues to build effective working relationships; inputting and extracting data using electronic systems; word processing; document completion; call handling; ordering and receipting; processing mail; photocopying; filing; and reception duties.
It is essential that you have experience working in a clerical role within an office environment. You must also have knowledge of common IT systems including databases and Microsoft Office, along with effective customer service, literacy & numeracy skills, and strong organisational and time management skills.
Desirable qualifications include an SVQ Level 2 in Business Administration (or equivalent) or a Customer Service Professional Award. Experience working with different agencies and using purchasing systems is also desirable.
Please note that this post is temporary, subject to business needs and funding, for 12 months or until the requirement for the post ceases, whichever is earlier.
If successful, you will be required to undertake a Disclosure Scotland check. The level of check will depend on the duties of the post. For more information about Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
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