As a Bobarista at Bubbletopia, you will be a key player in the preparation and presentation of our signature beverages and treats. Your creativity, attention to detail, and customer‑centric approach will play a vital role in enhancing the overall experience for our valued patrons. We offer flexible day, evening, and late‑night shifts, allowing you to balance work with your other commitments. We are currently looking for several team members to join our family. Experience in retail and/or food service is preferably but we are willing to train. Fluency in English is preferred. We'd love to learn more about you.
Responsibilities
* Craft and serve a wide range of bubble tea beverages, including brewed teas, milk teas, and slushies, following our standard recipes and presentation guidelines.
* Help out on the floor if needed (training will be provided).
* Prepare and serve our delicious ice cream, ensuring each one is a mouthwatering delight.
* Provide exceptional customer service by engaging with guests, answering their inquiries, and recommending popular menu items.
* Maintain a clean and organized workspace, adhering to strict hygiene and food safety standards.
* Handle cash transactions accurately and efficiently, utilising our point‑of‑sale system.
* Collaborate with the team to introduce new and exciting flavours and menu items to keep our offerings fresh and exciting.
* Assist with opening and closing duties, ensuring that the store is ready for business and left in pristine condition at the end of the day.
* Clean and sanitise workstations, equipment, and utensils to maintain high standards of hygiene and food safety.
* Prepare toppings, sauces, and fruit purees in a timely and consistent manner to support efficient operations.
* Brew and steep teas to perfection, ensuring that each cup delivers a rich and flavourful experience.
* Prepare fresh fruits and tapioca pearls for use as toppings in our bubble tea beverages.
* Engage with customers, take their orders, and provide recommendations to enhance their bubble tea experience.
Qualifications
* Previous experience as a barista or in the food and beverage industry is a plus, but not required. We welcome individuals with a passion for bubble tea and culinary delights.
* A love for bubble tea and an interest in exploring innovative flavour combinations.
* Strong customer service skills and a friendly attitude to engage with customers and team members effectively.
* Ability to thrive in a fast‑paced environment and manage multiple tasks efficiently.
* Flexibility to work including weekends.
* Ability to memorise procedures, drink recipes, understand drink concepts and problem‑solve.
* Barista experience: 1 year (preferred)
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)
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