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Technology business partner

Swindon
Smiths News
Posted: 19 January
Offer description

About the role

Business Partnership

1. Act as the technology liaison for our recycling service portfolio, working closely with the recycle, commercial, operations and finance teams.
2. Identify opportunities for technology to improve service quality, customer satisfaction, and operational efficiency.
3. Develop business cases for further investment in recycling technology platforms and services.
4. Support product strategy and prioritisation by aligning business needs with technology roadmap and budget.
5. Design and implement short-term digital solutions that enable Recycle to respond quickly to market demand, while ensuring alignment with longer-term strategic objectives

Project Delivery

6. Deliver technology projects related to recycling services
7. Work with Project Managers to ensure technology elements and technology third-party suppliers and systems integrators deliver what is required
8. Ensure technology deliverables hit project milestones, timelines, budget, risks, and benefits.
9. Ensure solutions meet requirements, and deliver measurable value.

Business & Systems Analysis

10. Gather, analyse, and document requirements from stakeholders and operational users.
11. Map current and future processes, identifying opportunities for optimisation and digitisation.
12. Work with technical teams to define specifications, user stories, and acceptance criteria.
13. Support testing, user training, change management, and transition to operational support.

What we can offer you

Not only do we offer free onsite parking, 4x salary life assurance and 5% match pension but you’ll also have access to:

14. £5,688 per annum car allowance
15. Company bonus
16. Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy
17. 25 days holiday plus holiday buy scheme
18. 24/7 E-Learning modules, Training and Development opportunities
19. Sharesave Scheme, Cycle to work schemes, Health cash plan
20. Private medical insurance
21. Colleague Assistance Programme & Colleague referral scheme

About you

22. Proven experience working in similar roles.
23. Strong background in delivering technology change in operational, logistics, or service-based environments (recycling industry experience is advantageous but not essential).
24. Ability to translate business needs into workable tech solutions.
25. Experience managing third-party technology vendors or service partners.
26. Excellent stakeholder engagement and communication skills across technical and non-technical audiences.
27. Strong analytical, organisational, and problem-solving skills.
28. Demonstrated ability to work autonomously, prioritise effectively, and manage multiple initiatives.

Please note: you must have the right to work in the UK to be considered for this position.

A career with us is a career filled with people, pride, and passion. We rely on each other to get the job done, and we deliver what we say we will. Let’s see if we can rely on you, too. Apply now.

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