Job Description
3 months contract with local authority
The primary objective of this role is to deliver a high-quality, professional risk and insurance service that aligns with best practices and customer-centric approaches. This position ensures compliance with statutory and policy requirements while proactively addressing customer inquiries related to risk and insurance services and claims management. The role emphasizes the importance of a proactive support function that leverages technological advancements to provide data-driven, value-adding advisory services. Additionally, it involves supporting the Insurance Manager and Assistant Director of Risk and Insurance in delivering a collaborative, customer-focused service that meets the evolving needs of the directorate and fulfills corporate objectives.
Responsibilities:
* Deliver a high-quality risk and insurance service that integrates best practices and customer focus.
* Ensure compliance with statutory and policy requirements in service delivery.
* Proactively address customer queries and manage insurance claims, ensuring customer-focused outcomes.
* Support the development of a proactive, data-driven advisory and support function.
* Collaborate with service colleagues and other professional functions to meet directorate needs.
* Assist the Insurance Manager and Assistant Director in achieving corporate objectives and responsibilities.
Requirements
Requirements:
* Strong understanding of risk and insurance service delivery.
* Ability to manage customer inquiries and insurance claims effectively.
* Experience in leveraging technology for service improvement.
* Excellent communication and collaboration skills.
* Ability to work in a dynamic environment and adapt to changing needs.
We operate on a bi-weekly payment plan
Requirements
Strong numeracy and literacy skills Attention to detail and accuracy Proficiency in Microsoft Excel, Word, and Outlook Accounting skills Finance experience is preferred