We are looking for an enthusiastic and motivated individual to join our expanding company as a Client Relationship Coordinator Apprentice. This is an apprenticeship role and is ideal for someone eager to start a career in Client Relationship Co-ordination within a supportive and growth-oriented environment.
The role will involve supporting our team, building and maintaining positive relationships with our clients and ensuring high levels of customer satisfaction. The role will also require the individual to identify opportunities, which will help grow the business for both new and existing clients, and learn the essentials of account management and customer support.
The ideal candidate will need to have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, is well organised, and excited to make a positive impact within our team.
The successful candidate will be enrolled on a relevant Sales Apprenticeship.
You will be rewarded by working for a growing company serving the rapidly expanding housebuilding sector and an Investors In People Platinum employer.
As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career. In addition to a competitive salary, there is an excellent bonus structure in place and other benefits including your birthday off, annual trips, and private healthcare, benefits that set us apart from most civil engineering companies in the UK.
Our office is an open-plan environment that encourages collaboration and teamwork. Standard hours are 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays.
We're not just hiring employees; we're looking for passionate individuals who thrive on overcoming challenges and are driven to succeed. If you're ready to be part of our success story, your future awaits, apply now and let your career flourish
The recruitment process will be conducted in such a way as to result in the selection of the most suitable person for the job in terms of relevant experience, abilities, and qualifications. The Company is committed to applying its equal opportunities policy statement at all stages of recruitment and selection.
Role and Responsibilities:
* Researching new business prospects and identifying opportunities.
* Calling new prospects and arranging meetings to discuss our services.
* Supporting the team in maintaining strong relationships with existing clients.
* Assisting the Marketing Manager with campaigns and creating marketing materials.
* Participating in direct marketing efforts and attending networking events.
* Helping to arrange and attend client entertainment events.
* Updating and maintaining CRM systems.
* Completing ad-hoc tasks, such as client updates and monthly business reporting.
Essential Skills & Qualities
* Passionate about building strong relationships and delivering excellent service
* Organised and proactive, with a willingness to learn
* Effective time management and ability to prioritise tasks in a fast-paced environment
* Strong communication skills; confident speaking with clients and team members
* Flexible and adaptable to changing business needs
* Committed to professionalism and working with integrity
Desirable Skills & Experiences
* UK driving licence (helpful but not essential at the start of the apprenticeship)
Personal Attributes
* Enthusiastic and motivated to develop within the role
* Positive and professional attitude towards work and colleagues
* Reliable and responsible in completing tasks and meeting deadlines
Job Types: Full-time, Apprenticeship
Pay: From £15,704.00 per year
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health & wellbeing programme
* On-site parking
* Private medical insurance
Application question(s):
* How would you commute to our office in Tring?
* Do you have a Grade 4 or above in GCSE English Language and GCSE Maths?
Education:
* GCSE or equivalent (preferred)
Work Location: In person