Housing Management Coordinator
Salary £25,838 per annum and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw), Monday to Friday, hybrid working
Darlington
We cant offer a CoS for this role
Home, a place where you belong
This is a great opportunity for a Housing Management Coordinator to join our team here in Darlington STEP. As our Housing and Property Guru, youll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
Whats in it for you?
34 days leave, pro-rated (including bank holidays and a me day)
Paid time off for volunteering
Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
What youll do
Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies.
Help our customers (Mental Health and/or complex needs) with housing benefit claims, making sure that these are received on their rent account.
Where there is a need, youll also issue and sign warning letters and notices which may lead to attending court.
Getting rooms ready for the next customers who needs our help and for maximum occupancy, youll turn around vacant or void properties within set timescales.
Ensuring we are health and safety compliant and that maintenance standards are met.
Why join us
This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!
You have
Experience in managing a housing management caseload and overseeing landlord and housing management duties
Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
Able to take on a lead role within the team, offering guidance and support to your colleagues
A can do positive attitude, youre proactive and well organised, and able to work on your initiative.
Confident working collaboratively with colleagues in other parts of the business as well as with external partners
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work !
The practical bits
Monday to Friday 9am-5pm
Based at our supported properties in Darlington youll spend your time travelling around the properties in Darlington. Hybrid working between home and supported services.
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
To get from A to B, youll need a valid driving licence and a vehicle insured for business purposes. The great news is that well pay your mileage!
Youll need an Enhanced DBS check done and we pay for that.
Find out more
Click APPLY NOW to see ourHousing Management Coordinator Job Description, find out about us and for help to apply. Roles can close early, so dont wait.
For reasonable adjustments email
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