The Park Supervisor will support the management team with keyholder responsibilities to help with the day to day running of the park. Your focus will be during peak trade, school holidays and during events. You will be a pioneer of the Oxygen ActivePlay values and you will champion pride, passion, playing together and WOW-ness.
You will be flexible, reliable, and will focus on standards, service and compliance. You will be solutions focused and will use constructive questions to seek improvements.
You will work to ensure the park remains safe, clean and secure for all guests and visitors. Your main responsibilities are; to open and close the park, adhere to safety protocols, manage daily operations, and ensuring team members are in the right place at the right times. You will train and coach team members to deliver parks KPI’s and service metrics, highlighting any development needs to the park management team.
The Park Supervisor is a critical role within the park. You will supervise people and procedures, leading by example in all departments. You will be a brand ambassador, ensuring you always deliver Oxygen’s purpose, mission and values.
Skills and experience
* Preferable 1 year experience in a supervisory role
* Excellent customer service and engagement skills
* Experience running events with children
* Experience with SEN children and customers
* Knowledge of industry H&S standards and compliance
* Hospitality/ Leisure/ Events experience
* Tech savvy
* Preferable experience using social media platforms
* Working knowledge of the core Microsoft applications
* A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc.
* First aid qualification desirable
* Willingness to learn and develop
Pay & Contract
This is a 20 hour per week position, primarily Friday, Saturday & Sundays but can
Pay starts at £13.40 per hour, increasing to £13.90 after successful training period of 3-6 months.