Commercial Loss Adjuster (National Account Manager)
Salary: £35,000 – £40,000 + £437.50 Monthly Car Allowance + Bonus Scheme
Location: Home-Based | National Travel Required
Benefits: 25 Days Holiday + Bank Holidays | Full Benefits Package
Are you an experienced Insurance Claims Specialist or Loss Adjuster looking for your next step into account management? This is a unique opportunity to join a fantastic company, managing high-value client relationships and helping shape the future of the business.
We’re looking for a commercially astute individual from a loss adjusting, insurance brokerage or insurer claims background, ideally with a strong foundation in handling claims or client portfolios. Whether you're looking to advance your career or transition into a more client-focused role, this could be the perfect move.
Benefits
* Genuine career progression for those looking to grow within the business
* Supportive, collaborative team culture
* Access to full company benefits, including holidays, bonus scheme, and a generous car allowance
The Role: What You’ll Be Doing
As Commercial Loss Adjuster (National Account Manager), you’ll work closely with the National Account Director to:
Business Development & Client Management
* Be the key point of contact for key national insurance clients
* Develop strong, long-term relationships and spot opportunities for growth
* Promote additional services and solutions to maximise account value
* Respond to client queries and resolve issues with professionalism and speed
Account Oversight & Coordination
* Ensure all job and client activity is logged, monitored, and delivered accurately
* Support the coordination of services across operations, marketing, and project teams
* Work with internal departments to maintain seamless service delivery
Strategy & Market Expansion
* Support in setting commercial targets and account development plans
* Identify market trends and support the design of new services to meet evolving client needs
* Attend industry events to raise brand awareness and gather insight
Reporting & Administration
* Maintain up-to-date and accurate client information, including MI and financial data
* Liaise with accounts for billing and credit control matters
* Assist in producing client communications and marketing materials
What We’re Looking For:
* Proven experience in loss adjusting, insurance claims, or brokerage
* Strong account management or client-facing skills
* Excellent communication and problem-solving abilities
* The ability to travel nationally as required
* Proficiency in Microsoft Office (Word, Excel, PowerPoint)
* A full UK driving licence
Job Ref:EN839
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