Join to apply for the Pre Brief Clerk role at DX NETWORK SERVICES LIMITED
An exciting new Pre-Brief Clerk opportunity at DX!
About You
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.
What will it feel like to be part of our team?
Role Summary
To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes.
Key Responsibilities
* Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
* Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
* Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
* Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
* Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure
Additional Information On This Role
This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits
* Competitive Rates of Pay
* Holidays: 20 days increasing with length of service + bank holidays
* Long Service Recognition scheme
* Enhanced Maternity & Paternity
* Company Pension Scheme
* Life Assurance
* Employee Assistance programme including 24/7 Virtual GP
* DX Discounts Portal
* Excellent opportunities for career progression and more!!
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