Overview
Store Operations Manager - Johnstone's Decorating Centre • Ballymena • Full time | Permanent
Position Summary
We now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division, based in our Strabane store. We're looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
We are a global company founded in 1882, with a presence in Northern Ireland and the Republic of Ireland for nearly 40 years. Our brands, Johnstone's and Leyland Paint, are supported by a 60,000 square foot warehouse and distribution facility in Carrickfergus, along with 27 Johnstone's Decorating Centres across Ireland. We place a strong emphasis on colleague engagement, achieving a score of 4.22 out of 5 in Gallup's Global Q12 annual colleague survey.
Why you'll love working here…
* Competitive starting salary with yearly reviews
* Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
* 35 days of annual leave, including bank holidays
* Guaranteed 39 hours pay per week with overtime or lieu time available
* Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
* Generous company pension contributions
* Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
* Fantastic company-funded private healthcare plan, with options to extend coverage to family members
* Generous staff discount on paint and decorating tools at Johnstone's Decorating Centre
* Colleague recognition program that recognises and rewards our colleagues
* Inclusive and engaging workplace - We foster a culture of inclusion for all (Our engagement scores show it!)
* Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
A day in the life of…
As a Store Operations Manager, your responsibilities will include:
* Oversee the day to day running of the store, ensuring customers and staff have everything they need
* Serve customers on the trade counter and in store, in a friendly and professional manner.
* Undertake all required training to help you to confidently select the correct product for our customers' needs and to promote our brand.
* Ensure your store always looks well-presented and clean.
* Follow stock management procedures by taking in deliveries and keeping the shelves full.
Key Skills
* Previous management or supervisor experience desirable
* Previous experience in a customer facing environment
* Good communications skills with a positive customer focussed attitude
* Good understanding of IT systems
* Flexibility towards working hours and duties
* Driving license is desirable but not essential
If you meet this criteria, or if you would like to learn more about this opportunity, we would love to hear from you
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