Supervisor - £28,800 - 40 hours per weekAddress: Cherwell Services, M40 Junction 10, Bicester, Oxfordshire, OX27 7RDAs a Supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering WHSmith’s handy range travel essentials and exceptional service as we transform the UK’s rest stop experience.What we offer our Supervisors:Annual bonus up to £3,445pa*Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and moreEnhanced benefits, including pension, sick pay, maternity, paternity, and life assuranceFabulous development opportunities including funded qualifications, leading to the next step in the management teamWhat you will be doing as a Supervisor:Leading your teams to achieve and deliver excellent brand standards and customer serviceMaximising profit by driving sales and controlling costsProcessing stock counts and ordersPartnering with the Store Manager in setting targets for the team to achieveSpending time with Team Members to provide coaching and feedback, identifying training needs where neededTaking ownership of customer feedback, responding appropriately in a timely mannerWhat you’ll bring to us:Previous experience of leading or supervising a team highly desirablePassion for delivering a memorable customer experienceGreat communication skills and be comfortable making decisionsAbility to work on own initiative ad make reasoned decisions under pressureBeing a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.Where our customer’s journey pauses, yours just begins.Apply todayPlease note internally this role is called Team LeaderINDTL