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Services assistant

Frome
Sainsbury
Service assistant
Posted: 23h ago
Offer description

Overview

Working in our stores in a fast-paced environment where no two days are the same and food is our passion. Stores are at the heart of the local community, providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.


Eligibility

* You must be above the school-leaver age in your country (School leaving age - GOV.UK).
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
* You must have Right to Work eligibility in the UK.


What you’ll be doing

* Always being on hand to serve and support customers on our checkouts, self-service tills, kiosks, or our petrol stations, supporting with any questions and proactively offering help.
* Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
* Build great knowledge about our products, services and promotions to help provide recommendations.
* Dealing with complaints, refunds, shelf tickets and advertising.
* Working flexibly across the store as needed.


What makes a great Sainsbury’s Colleague

* Friendly and welcoming with a genuine enthusiasm for helping customers.
* Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
* Takes responsibility for owning tasks and uses initiative to solve problems.
* Always prepared to work flexibly and productively across the store to a high standard – fully trained in a variety of skills, with opportunities to learn, develop and try new things.
* Comfortable learning to use new digital tools and technology to do your job brilliantly.
* Great attention to detail, keeping the store clean and clutter-free, always looking to create the best shopping experience for our customers.


Benefits

* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
* Free food and hot drinks provided for Colleagues in all our stores.
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
* Pension – company match between 4-7.5% of pension contributions.
* Sainsbury’s share schemes – buy shares at discounted prices.
* Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more.
* Wellbeing support – including free access to our Employee Assistance Programme.


Additional notes

Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. We are an inclusive retailer committed to helping our colleagues reach their full potential and ensuring customers feel welcome.


Seniority level

* Entry level


Employment type

* Part-time


Job function

* Other
* Retail
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